Mountain Lion 101 Certification

Mac OS X Training & Certification (Mountain Lion 101)

Mac OS X Support Essentials 10.8 Course - This module provides an exhaustive and detailed exploration of troubleshooting on the Mac Mountain Lion OS X, It also gives students thorough understanding of the full functionality of the different Mac OS X systems.

Duration :Full day course (3 days, 8hrs each)

The Mac OS X Support Essentials 10.8 course outline for the three-day course is given below.

Day 1

Lesson 1 - Installation

Preparing and partitioning the drive, installing OS X Mountain Lion 10.8, using the installer log files to verify a successful installation, configuring OS X Lion with the Setup Assistant, updating software with Software Update and Installer, tips and techniques for troubleshooting an installation problem.

Lesson 2 - User Accounts

Creating and managing user accounts, creating and managing administrator accounts, locating directory attributes, security, password selection, Keychain, and FileVault.

Lesson 3 - File Systems

File systems supported by OS X Mountain Lion, file and directory ownership and permissions, Disk Utility and file repair, using the command line for file management.

Day 2

Lesson 4 - Data Management

The root volume, file system layout, preferences, frameworks, file types unique to OS X Mountain Lion (i.e., resource forks and packages), Spotlight, file archives, disk images, archiving and restoring data with Time Machine, managing backup data, how to accessing the data outside of Time Machine.

Lesson 5 - Applications and Processes

Applications supported in OS X Mountain Lion, applications created with different developer APIs, the UNIX concept of a process, the relationship of processes and applications, tools to monitoring and managing processes, application preferences, troubleshooting, Boot Camp.

Lesson 6 - Network Configuration

Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements.

Day 3

Lesson 7 - Network Services

Connecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues. Enabling network services on a OS X Mountain Lion client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues.

Lesson 8 - Peripherals and Printing

Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues.

Lesson 9 - System Startup

Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launched and login window startup items.

If you have any questions about the OS X Support Essentials 10.8 duration or content, contact us today.